Resume

Michael O'Brien

P.O. Box 2647

Alachua, FL 32616

Phone: 352-261-0394

E-mail: email@michaelcobrien.com
SUMMARY: Analytical, detail-oriented, problem solver with excellent time management and organization skills. Ability to extract important information from technical manuals and white papers to build effective presentations, provide instruction, and answer questions. Extensive educational background in business and natural sciences.
EDUCATION:  
Daytona Beach State College
Thomas Edison State College
American Military University

AA in Science
BA in Math and Science
MBA

 December 2007
March 2008
To be completed September 2010
EMPLOYMENT
Mar. 2010-
June 2010		 Office Manager & Consultant, M & R Granite
Provided customer service and sales support. Performed some scheduling and record keeping duties. Improved efficiency by redesigning spreadsheets/forms to include automatic entry or redundant data, logic, and simple macros; and, providing a means to track appointments/jobs. Made recommendations for marketing, tracking the effectiveness of various marketing strategies, and improving sales.
Apr. 2004-
Dec. 2005		 Reservationist & Night Auditor, University Inn
Provided customer service and sales support. Maintain records of guests, and performing the night audit to ensure all rooms were properly charged for the night and to verify that cash and credit card transactions made the previous day correspond with computer records.
Oct. 2003-
Mar. 2004		 Administrative Assistant, SUBASE–Group 10
Digitized command files and organized them into a database for future use. Created and updated a spreadsheet to account for records filed in the database. Receptionist for the Commanding Officer of SUBASE.
Mar. 2003-
Sept.2003		 Receptionist and ID card Clerk, Personnel Support Department
Accounted for over 5000 service records by accurately maintaining a database and manually filing records. Operate computers and machinery to create over 1000 Military ID's for service members during the switch to the new style Military ID Card. Served as a receptionist, routing incoming calls to their appropriate locations.
Dec. 2000-
Feb. 2003		 Electrician’s Mate, USS Rhode Island
Maintain and operate electrical equipment. Make use of written procedures and various testing equipment to troubleshoot and repair machinery throughout the submarine. Control electrical power and propulsion for the submarine from a remote location. Drafted and conducted training on various topics. Meticulously maintained battery records for the ships battery. Monitored reactor plant parameters and supervised others as the Shut Down Reactor Operator.
ACCOMPLISHMENTS:  
  • Developed custom excel spreadsheets to record customer information and provide accurate quotes. The new spreadsheets provided automatic entry of redundant data; used logic to provide price and warn when there might be errors; and used macros to simplify the task of printing and saving files.
  • Made the Deans List in American Military University while pursuing my MBA.
  • Developed customized excel spreadsheets for use in maintaining the ships battery records, which minimized errors and reduced review time. Contributed to the success of the USS Rhode Island during two Operational Readiness Safeguard Exams by receiving no major comments on the ships battery records.